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Leading Responsible AI in Everyday Work

When AI-assisted work goes wrong, you can expect to be asked who checked it, who decided to use it and what made that decision reasonable. Could you answer today?

One online day for managers. Check an AI draft against its source and write the rules for one AI use: who reviews, who authorises, what's excluded and when to pause.

Image requiredLeading Responsible AI in Everyday Work course photographCourse page header
Price
SEK 4,150per participant, excluding VAT
Duration
1 live online day
More details
Format
Online
Level
Introductory to intermediate
Designed by
Anette Oxenswärdh
  • Get the full programme (PDF)
  • Team delivery

What you’ll be better able to do

When a team starts using AI, the work changes hands. Someone prepares a draft with AI, someone checks it, someone decides it is good enough and someone answers for it. Most organisations have a tool and a set of principles, but have not settled those four roles. Checking and correcting becomes hidden work, and a colleague who spots a problem has no clear route for raising it. Anette Oxenswärdh, Associate Professor in Quality Technology at Uppsala University, who designed and leads the course, calls this the responsibility translation gap. You close it for one real work process: you check an AI draft against its source, rehearse a colleague's concern and write the arrangements into a plan your organisation can approve. Trust then rests on how the work is organised and reviewed.

  • Select one bounded AI use and state its purpose, intended benefit, affected people and limits.
  • Map the work and assign human review, decision authority, support and a route to pause or escalate concerns.
  • Evaluate a prepared AI output against source information and rehearse a response to a colleague's concern.
  • Design a 30-day trial that records quality, review effort and effects on the people doing or receiving the work.
  • Specify evidence and decision responsibility for continuing, adapting, pausing or stopping the trial.

You leave with a draft responsible AI implementation plan for one work process. It covers the purpose, which uses and information are permitted or excluded, who is responsible for what, how output is reviewed, what support exists, what evidence you will collect, when you will pause and when you will review it. You also name who authorises it. A conversation guide helps you start the first team discussion.

Our learning approach

FLEX + PACE

FLEX + PACE is how we design learning at The Nordic Learning Company. Research-informed learning, designed for practice and lasting application.

Explore our approach

What the course draws on

The course draws on Nordic traditions of employee participation, professional discretion and quality improvement to examine AI adoption at work. You ask how staff can influence a change, how managers make concerns answerable and how learning is organised. Anette Oxenswärdh, Associate Professor in Quality Technology at Uppsala University, connects responsibility culture and sustainable organisational change with the practical use of AI ethics. Nordic examples are examined in context, without assuming that one national model fits every organisation. Sustainability includes attention to workload, continuity of learning and the consequences of the proposed use.

Price
SEK 4,150per participant, excluding VAT
Duration
1 live online day
Format
Online
Level
Introductory to intermediate
Designed by
Anette Oxenswärdh
Register interest
  • Get the full programme (PDF)
  • Team delivery

What’s included

  • One full live online day, led by Anette Oxenswärdh, Associate Professor in Quality Technology at Uppsala University
  • A practice case: a routine process description, fictional source text and a fictional AI draft to check
  • Slides and an implementation plan template
  • A conversation guide for your first team discussion
  • A certificate of participation from The Nordic Learning Company

For organisations

Who else needs to agree to the plan before a trial starts?

The plan works best when the people who would run, review and be affected by the trial have shaped it. If several colleagues from your organisation attend, you work on the same process together and leave with one plan that has shared ownership.

If you would like the day built around your own processes and information rules, ask us about a team programme.

Enquire about a team programme →

Course details

Programme & method+–
Choose a useful AI application
Clarify the work problem, the people affected and what improvement would mean. Introduce the responsibility translation gap. Analyse the common case, select a bounded use, describe the existing process and draft the purpose and limits of a possible trial.
Design responsibility into the work
Connect professional ownership with mandate, review time, access to sources and decision rights. Distinguish trust in judgement from confidence in dependable arrangements. Map preparation, checking, authorisation and use. Name who can pause the work and who must respond. Identify one responsibility gap and propose a change to the working arrangements.
Check outputs and respond to concerns
Translate fairness, transparency and human oversight into questions about a specific task. Practise speaking up and giving an answer that leads to action. Review a fictional AI draft against its source. Rehearse a concern conversation in groups of three and refine the human review and escalation arrangements.
Plan a proportionate implementation trial
Set boundaries and evidence for quality, checking effort and effects on people. Consider what would justify pausing. Draft a 30-day trial with responsibilities, required approvals, support, a baseline, simple evidence and a review date. Specify pause and stop conditions.
Review readiness and refine the plan
Examine whether responsible action is possible under actual working conditions. Exchange peer feedback. Revise the plan, identify unresolved questions and name the first authorised step and the person responsible for the review decision.

How you’ll learn

You work with a fictional example: an AI-drafted description of a routine internal process, with the source text supplied so you can verify it. You work out preparation, checking, authorisation and use, then apply the same approach to one process in your own organisation, including the information rules and specialist approvals it needs. The day needs no live AI accounts and no technical demonstrations.

Evidence & methodology

You compare a fictional AI draft with its source and identify unsupported claims, then rehearse raising and responding to a concern in groups of three. Peer feedback tests the use of authority, checking time and action on concerns.

Then run the trial

30-day trial · self-directed

After local approval, you test the plan for 30 days using authorised tools and information.

You compare quality and total work, including checking and correction, with the existing process, and gather feedback from staff and the people affected for the named reviewer's decision. You carry this out yourself. Further facilitated sessions can be agreed separately.

Practicalities+–

Who it’s for

  • Managers, team leaders, HR and organisational development professionals, quality leads and people coordinating AI adoption in businesses, public services and voluntary organisations.
  • It suits you if you are beginning implementation or reviewing an early trial. You need influence over one work process. You do not need technical expertise.
  • You are likely in the right room if colleagues already use AI and nobody has said who checks the output, if you have been asked to approve a trial and cannot yet say what would justify stopping it, or if a trial is running and you do not know what checking and correction are costing.

What you need

  • A computer and an online connection that supports breakout rooms, screen sharing and chat
  • An editable document or paper
  • One anonymised work-process example, or use the common case we provide
  • About 15 minutes of preparation before the day

Your organisation keeps responsibility for tool, information, procurement and specialist approvals. During the day you record unresolved questions and identify the appropriate internal expert.

Level

Introductory to intermediate

Accessibility

Live online in English, with breakout rooms, screen sharing and chat. Tell us about any access need when you register your interest, and we will work with you to make the day work.

Designed by+–

Anette Oxenswärdh

Dr Anette Oxenswärdh is Associate Professor Emerita in Quality Technology at Uppsala University, Sweden. An author, researcher and experienced educator, she connects leadership, organisational culture and collective learning with the practical challenges of change. Her career spans higher education, school leadership and international teacher education.

Read more →
Want the full programme?+–

We use your details only to send you the course pack you asked for. We keep these details for 24 months after our last contact, then delete them. You can ask us for a copy or ask us to delete them at any time. See our privacy notice.

Before you book+–

When is the course confirmed?

A course is confirmed once six people have joined. We confirm your place separately, and ask you not to book travel until you have our confirmation.

What if someone cannot come after all?

Open sessions can be transferred to another date free of charge up to fourteen days before. Inside fourteen days, send a colleague in their place. Private programmes follow the terms agreed in the contract.
Booking terms →hej@nordiclearning.se

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